@A MyBCTeam Member. I bet you have a HMO plan. Is this correct? If so, you have to stay on top of the situation before and ask a lot of questions. I learned the hard way. I signed up for a HMO plan medicare replacement and they work hard to deny you. It has been nerve racking for me to get the doctors I need and not who they want me to see. And I realized I needed to ask questions. a lot of questions. I agree with cyn who said appeal it. Often the reports are not sent in for proof to back up what you need. There are surgery reports that are kept separate than the patient health records. dig deep and ask the hospital for your surgery reports. FYI

You can appeal your insurance decision. Call one of the specialists and ask what the appeal process is. Typically it involves sending a letter explaining 1. that you did not understand this is was an experimental option and 2. The doctors office did not notify you that you would be responsible for that portion of the bill.

Definitely worth giving it a go. You can also notify the hospital that you are contesting the insurance company's decision so that they do not turn you over to collections.

All I have to pay is my co-pays.

I had alloderm used in feb. Still haven't seen a bill.

Or strataderm. See I don't even know the name so how would I know it was experimental?